Privacy and Data Protection Policy

1. Who is the data controller?

The entity responsible for collecting and processing your personal data is:

• Controller: Maurício Ramos (hereinafter "Chemise & Co.")

• NIF: 304305278

• Headquarters: Rua São Mateus, 60 - Friúmes, Coimbra, Portugal.

• Contact email: contact@chemiseandco.eu

2. What data do we collect and for what purpose?

We only collect the data strictly necessary for our direct sales activity:

• Identification and Contact: Name, email and telephone (to process your order and provide customer support).

• Delivery: Postal address (for physical shipment of products).

• Marketing: Email (only if you give your explicit consent to our newsletter).

• Browsing Data: IP address and website behavior (through Google Analytics, to improve the user experience).

*Note on Payments: For your security, payment details (credit/debit card) are processed directly by Stripe. We do not store or have access to your confidential bank details.

3. What is the legal basis for processing?

We process your data based on:

• Performance of contract: To process and deliver your purchases.

• Consent: To send newsletters and marketing communications.

• Legitimate interest: For statistical analysis of website visits (Google Analytics).

4. With whom do we share your data?

Your data may be shared with partners strictly necessary for the operation:

Shipping companies: For the delivery of your order.

Stripe: For the secure processing of payments.

Google Analytics: For traffic analysis (anonymized data).

5. How long do we keep your data?

Billing data is kept for 10 years, as required by Portuguese tax law. Marketing data (email) is kept until you withdraw your consent or request its deletion.

6. What are your rights?

Under the GDPR, you have the right to:

• Access your data and know how it is processed.

• Rectify incorrect or outdated data.

• Request the deletion of your data ("right to be forgotten").

• Oppose or limit the processing of your data.

• Portability: Receive your data in a structured format.

To exercise these rights, simply send an email to: contato@chemiseandco.eu. You also have the right to lodge a complaint with the CNPD (cnpd.pt).

7. Cookies

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